0114-day refund
You can request a full refund within 14 days of your first payment or of any renewal charge. You do not need to give a reason.
This applies to all plans: the 4-Week, 12-Week and 24-Week Plans, at both introductory and regular prices. The 14 days are counted from the date of the charge shown in your receipt.
02How to request a refund
Email us at admin@virea-apps.com from the address you used to buy, ideally with your order number from the receipt.
We confirm your request within 2 business days.
03How refunds are paid
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders, so refunds are issued by Paddle to the original payment method. Depending on your bank, the money usually appears in your account within 5–10 business days. Any sales tax or VAT charged is refunded together with the price.
When a refund is issued, the subscription is cancelled and access to paid features ends.
04Cancelling vs. refunds
Cancelling stops future renewals and does not refund the current period: you keep access until it ends. If you want both to cancel and to get your money back for a charge made within the last 14 days, ask for a refund as described above; we will cancel the subscription for you.
You can cancel at any time using the link in your receipt email or by emailing us. Deleting the app does not cancel a subscription.
05After 14 days
After 14 days from a charge, that charge is generally not refundable and we do not provide partial refunds for unused time, except where required by law or where we were unable to provide the Service due to a problem on our side (for example, you never received access). This policy does not affect your statutory rights as a consumer.
06Contact
Individual Entrepreneur Vladyslav Oleksandrovych Chvan
15 Symona Petliury St., apt. 66, Brovary, Brovary District, Kyiv Oblast, 07403, Ukraine
Email: admin@virea-apps.com
See also our Terms & Conditions and Privacy Policy.